Booking Support

If you’re available for work, there is no need to contact us or casting agents directly. The best way to inform casting agents of your availability is to keep the Calendar on your profile up to date by clicking on the days and changing them to Available or Unavailable. You can also update a range of days, setting your availability by weekday. It’s advisable to keep your calendar accurate and up to date as casting agents often search for people who are available as a priority.

The nature of supporting artist work is sporadic and depends on the number of productions that are shooting and engaging the casting agencies who use the EP Casting Community at any one time. Casting agencies have no control over the briefs coming in, nor do they have the final say in who is selected. As such, there is no guarantee of work and you may experience periods where there is more work and periods where there is less or even no work. We don’t recommend that you rely on supporting artist work as your sole source of income.

The best way to increase your chances of getting work is to make sure your profile is as complete and up to date as possible. Casting agents search for artists via the criteria you provide on your profile, so the more information you provide, the more likely you are to match a brief they’re working on. If you don’t keep your profile up to date and provide all relevant information, you could be missing out on potential work. See our Managing your profile support page for more information on how to create a strong profile.

At a minimum, please ensure your Main and Face photos are updated regularly and follow the guidelines set out on our Photos page.

Please also make sure you update your measurements if these have changed (see our Measurements page for more information).

No – the casting agencies using the EP Casting Community will contact you directly when you fit the look or requirements for a role. Be sure to fill out your online profile completely and add additional photos in different looks so you can be considered for a variety of roles.

If you are already signed up to the EP Casting Community your profile will be visible to casting agents and they will contact you if you are the right fit for the role.

If you have heard about a specific role or project that interests you and you have yet to create a profile with us, please complete our online application and refer to the How did you hear about us section of the application. In some cases, there will be specific references you can select to indicate the role you are applying for (e.g., Reference: MILITARY). From the moment you sign up, your profile will be accessible to all the casting agencies who use the EP Casting Community Please ensure that your profile contains as much information as possible to maximise potential job offers.

Yes – if you see an ad or casting call shared by Entertainment Partners or one of the casting agencies which use the EP Casting Community, you will be asked to complete our online application in order to apply.

For more information, see our Sign up page.

Casting agents will contact you about potential work via the platform. You will receive an email or text notification when you have a message to review with instructions on what to do next.

For more information, see our Casting Process page.

Casting agents will review their responses then reach out if they intend to book you. If you are not selected, you may not hear from anyone. Remember, you're booked when you accept an offer for work and receive details.

Yes, always respond as soon as you can. Some messages will expire after a certain amount of time. When this happens, you will see a notification that submissions are closed.

Casting agents will try to give artists as much time as possible to respond to availability enquiries. However, due to the nature of the industry, the turnaround time is sometimes very short. Tight cut-offs are set only if production requires the available options without delay. If you miss the cut-off time and can’t respond, the options have likely already been sent to production. If a tight cut-off time has been set, the agent will contact you via text and email, so it’s a good idea to check your emails and phone regularly so that you don’t miss work opportunities. We appreciate that tight turnarounds mean it’s not always possible to respond even if you’re available. This will have no bearing on your standing on the platform.

No, you cannot reply to texts from casting agents sent via the EP casting platform. Instead, click the link in the text message and follow the instructions in the message.

No, you cannot call the number from which casting agents send texts via the EP casting platform. Instead, click the link in the text message and follow the instructions in the message. If you need to contact a casting agency directly, see our Casting Agencies page for contact details.

After you respond to a message sent via the EP casting platform, you will receive an email confirming that it was received. You can also check the inbox on your profile, where you can see every message you receive via the platform as well as confirmation of your responses.

Casting agents may only accept responses for a certain period and your message may have expired. If the message has expired and the agent is no longer accepting submissions for the role for which you were contacted, you will see a page that explains this when you try to respond.

If you don’t hear back with an offer for work and details, you are not booked. However, given the volume of roles being processed, please be patient as it may take some time to receive a response.

Yes, you are responsible for letting casting agents know when you are available to work. Once you are booked, you are also responsible for not becoming double booked.

If you are no longer available to attend a booking, please let the relevant casting agent know as soon as possible so that they can make alternative arrangements.

Note: You will need to contact the casting agent directly as you cannot amend your confirmed availability on the platform. You can find the agent’s details on the availability enquiry or our Casting Agencies page.

You are not booked unless you accept an offer for work and receive details.

A message asking if you are available to work is not an offer to work. If you respond that you are available and if you are then selected, you will receive an offer for work in a separate message.

While you may receive an email or text message, all communication with casting directors and production companies happens through the EP casting platform. Click the link in the email or text message to respond.

Casting agents will try to get the shoot details (e.g., call time and exact location) as soon as possible but, due to the nature of filming, this may not be until the evening before the shoot. If you haven't heard anything by 5pm the day before the shoot, please contact the relevant agency, quoting the name of the project and your character.

For agency contact details, see our Casting Agencies page.

You may receive an email asking you to sign your artist release form (NDA) electronically via DocuSign before going on set.

To review and sign the contract:

1. Click Review the document at the top of the email. You will then be taken to an online portal where you can accept the agreement via your Contracts page.
2. Click the Start tab on the left-hand side to work your way through the document. The first Initials box will require you to draw your signature or adopt the signature or initials created automatically.
3. Click the Next tab on the left-hand side to move on.
4. When you’re done, click Finish.

If you have any problems completing your digital contract, please submit a support request via this form.

An NDA (or non-disclosure agreement) is an agreement confirming that you will not disclose any information about the shoot that you are on and setting out the legal consequences of breaking the agreement. These are often comprehensive and extend to what you post on social media, so please be mindful of the terms of the agreement and take the commitment you are making seriously. This is normal and a necessary part of being involved in the media world, and your agent will usually have reviewed the document before the shoot. However, if you have any questions about the content of the NDA, feel free to contact your agent and check with them before signing. You should not accept any job as a supporting artist if you are not willing to maintain the confidentiality of the project.

In summary, do not mention any projects you are working on, or are booked to work on, on Facebook, X, Instagram or anywhere else online. Supporting artists should not list themselves as cast members on IMDB.

If you are booked for a fitting, it means that the costume and/or hair and makeup departments need to see you before the shoot day to fit you for a costume and prepare your look for the role you’ll play on shoot day.

How much you are paid for a fitting will depend on the type of shoot, and this will be outlined in the availability enquiry sent to you. For certain projects, like commercials, the fitting payment might be included in the fee for the shoot days.

Generally, you are paid to be at your fitting for up to four hours. Fittings often take less than four hours, but please be prepared to be there for the full time.

Find out more about supporting artist rates.

A digi-fit is a fitting you can do at home instead of an in-person fitting at the production’s base. You'll receive a wardrobe brief and be asked to submit photos of yourself in different outfits.

This saves the production time and money and offers artists greater flexibility to do the fitting remotely at a time that suits them.

For the time it takes, you will usually be paid a supplementary fee which will be added to the job review for your first filming day on that production.

Find out more about supporting artist rates.